It's good to see you here in the Community, @tammyshaw46.
I'm here to help cancel the Workforce invitation so your new employee can complete his information.
You'll have to turn off the Workforce access to cancel the invitation. Here's how:
- Sign in to your QuickBooks Online (QBO) account.
- Click Payroll from the left menu, then select Employees.
- Choose the employee from the list.
- From the Actions section, choose Turn off Workforce access.
- Select Confirm.
Once done, your employee can complete his information and resend the invitation after. You can check out this article for more guidance: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s, and more if you use QuickBooks...
You may also want to share this article with your employees: View your pay stubs, time off, and year-to-date pay in QuickBooks Workforce. This will guide them on how to view and print their pay stubs online.
Thanks for dropping by, @tammyshaw46. I'll be around whenever you have follow-up questions about sending a Workforce invitation.