How do I correct an Employee file that is still stuck in "paper check" mode after 5 days and multiple attempts to change it to direct deposit?
I understand the challenges you're having now, userjoe1.
I'd recommend reaching out to our Payroll Support Team. This way, one of our specialists can take a look at your account and further check on what might be the cause of this issue, and troubleshoot it for you.
Here's how to contact them:
Click the ?Help icon at the top and this will open the QB assistant window.
From there, tap the Talk to a human menu and enter your issue.
Next, click I still need a human button.
Click the Contact us link.
Choose either to Start messaging or Get a callback from an available expert.
You can check out these articles to learn more on how to process direct deposit in QuickBooks Online: