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Bec2
Level 1

How do I create a new After Tax Deduction (for a 3rd garnishment order for an employee)

I have an employee who has 3 different child support orders.  Since I can only add 2 garnishments orders, I believe I need to create a new After Tax Deduction for the 3rd order.  I'm on QB Core.  When I go to create new deduction, it does not get me a option for After Tax Deduction.  What am I missing?

1 Comment 1
MichelleBh
Moderator

How do I create a new After Tax Deduction (for a 3rd garnishment order for an employee)

I'll be here to assist you every step of the way to fix the missing button in QuickBooks, @Bec2.

 

I'll walk you through how to troubleshoot the missing After-Tax Deduction option in QuickBooks Online Payroll Core. This way, you can create and use the new deduction for your employee quickly. 

 

You're right about creating a new deduction for your third garnishment. Just ensure to select the Other taxable deduction in the Deduction type to get the After-Tax Deduction option. See the sample screenshot below for your reference.  

 

Once confirmed and the issue continues, I'd recommend logging in to your account through an incognito window. Missing buttons in QuickBooks are usually the result of outdated or corrupt cache files in your web browser. This way, we can see if it's browser-related. 

 

Here are the keyboard shortcuts:

  • Ctrl Shift (Google Chrome)
  • Ctrl Shift (Firefox)
  •  Control Option (Safari)
  •  Ctrl + Shift + P (Microsoft Edge)

 

Once signed in, re-create a new deduction to verify if the After-Tax Deduction option is now visible. If it works, return to your regular browser and press the CTRL+Shift and Delete keys on your keyboard to clear the cache

 

Additionally, check out the following articles below to learn about the different deduction types and how to modify them in QuickBooks: 

 

 

Furthermore, would you be able to attach a screenshot of what you see on your deductions page? This way, I can provide an exact explanation and resolution to fix the issue. 

 

To fasten a screenshot, please click the Reply button below. I look forward to hearing from you, @Bec2. Keep safe and healthy. 

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