How do I enter the Colorado Famli Act deduction in QBs?

You can enter your Family and Medical Leave Insurance Program (FAMLI) deduction by setting and creating a policy for your employees, Kim.

First, we need to set up and create a policy for your employees. To generate the policy, you can follow the steps provided below:

1. Go to the Gear icon, then Payroll Settings.
2. Find Colorado tax and click Edit.
3. Select Create Policy under Colorado Paid Family and Medical Leave Tax (PFML).
4. Enter the number of employees and your Colorado FAMLI Agency ID, and add a Policy Name.
5. Fill in the start date and contribution percentages for employer and employee.
6. Click Save. 
   
   

After creating a policy, we can proceed to add the policy to your employee so you can successfully enter their deduction:

1. Navigate to the Payroll menu, then Employees.
2. Choose your employee.
3. From Tax withholding, click Edit.
4. Under the State withholding, select the Assign policy.
5. Choose the policy name you set up in Step 1.
6. Select Save, then Done.
   
   

You can visit this article for reference about setting up and tracking paid family medical leave in Colorado: Set up Colorado Family and Medical Leave Insurance Program (FAMLI).

I'll include this reference that might help you generate reports to track your business performance in QuickBooks: Run reports in QBO.

We will keep this thread open for your additional questions or concerns. Feel free to reach us, and we are always available to lend a helping hand.

I have tried these steps before asking for support. When I click on the payroll settings, I see a Colorado Tax option that I can edit, but if I click on the edit, the only thing that populates is the withholding tax. There is not a PFML listed or a create policy option. That is where I am stuck. How do I get this added so that I can create the policy?

Thanks for getting back with the Community, kim266.

It sounds like you might've already created a policy for Colorado FAMLI. If so, when you go to your Colorado tax section of Payroll settings and click Edit, you'll see a Colorado Paid Family and Medical Leave Tax (PFML) area you can edit next to a policy.

Here's how:
 

1. Use the Gear icon, then go to Payroll settings.
2. From Colorado tax, click Edit.
3. Under Colorado Paid Family and Medical Leave Tax (PFML), click Edit next to the policy you want to edit.
4. Edit its rate and hit Save.
5. Select Save, then Done.

If you're still not seeing what should be displayed on the Colorado tax section of your Payroll settings, I'd recommend troubleshooting the browser you're using.

It's possible this could have something to do with temporary internet files. Browsing applications store these types of records, but sometimes they can cause issues with certain webpages. You can open a private window and check to see if the screen displays correctly.

Here's how to access incognito mode in some of the most commonly used web browsers:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Option + P

Perform your troubleshooting steps in this order:
 

1. Try using a private or incognito browser.
2. Restart your browser.
3. Clear your browser's cache.
4. Add Intuit as a trusted site.

Also be sure to confirm you meet each of the platform's system requirements. When some requirements aren't met, QuickBooks may not function as expected.

If you've performed each of the troubleshooting processes above, but the screen still isn't displaying what it should, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

I'll be here to help if there's any additional questions. Have a great Thursday!

Thanks for your help. When I click on Colorado Tax, I do not have a Colorado Paid Family and Medical Leave Tax option or area. Wouldn't this mean it hasn't been added? Do we add it manually, or is this an issue w/ the browser? I can try using Google incognito if that is my next step. I just assumed we needed to add it manually somehow.

Thanks for checking back with us, @kim266. 

I appreciate you taking the time to try the steps my colleagues have provided above. Since you're not seeing the available options, I recommend contacting our Customer Care Team as Zack has mentioned. This way, they can review your account secure environment and investigate this matter further. 

Here's how you can contact our team: 

1. Sign in to your QuickBooks Online company.
2. Select (?) Help.
   
3. You can use the QB Assistant and enter your question or topic. QB Assistant will provide options for you to get answers. Or you can use the Search tab and enter a keyword or topic you're interested in. When you search, you'll be offered a list of articles related to your topic to choose from.
   
4. If you can't find answers to your questions:
   • QB Assistant: Type in Talk to an expert. You'll get options for expert help.
   • Search: Select Contact us to be connected to an expert for help.

Please let me know if there is anything else we can assist you with. Take care and have a wonderful day ahead!