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barbie5
Level 1

How do I figure out why payroll direct deposit to employees did not go through?

I did payroll yesterday, but no direct deposits have hit the employees accounts. How do I figure out what happened?
2 Comments 2
LJDomos
Level 3

How do I figure out why payroll direct deposit to employees did not go through?

System wide issue.  http://status.quickbooks.intuit.com/

Ami_D
Intuit

How do I figure out why payroll direct deposit to employees did not go through?

Hello @barbie5. I'm glad you checked in with the community this morning! We have resolved the issue from this morning which prevented some direct deposits from being processed as normal.  We expect to see funds available in your employees' bank accounts by the end of the day today.

 

In the meantime, this status page will have the latest updates and information on the issue while we work through all impacted accounts: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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