Hey there, info1369.
Thanks for dropping by the Community, I'm happy to help. If you're referring to pulling older reports, here's how:
- Click Taxes on the left-hand side and choose Payroll Tax.
- Select Quarterly or Annual Forms, as appropriate. For 941 forms you'd select Quarterly. For 940, its Annually.
- Select the liability period.
- Choose Archive.
For additional information on accessing these forms, check out this article: Archive old forms.
As far as talking to someone, I'm happy to help there as well. Follow these steps to reach a phone representative:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Enter your concern, then select Let's talk.
- Select Contact Us to connect with a live support agent.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
- Ask the community to get help from businesses like yours.
Support Hours:
Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT
Advanced, any time, any day
If you have any other questions, feel free to post here anytime. Thank you for your time and have a lovely afternoon.