There is a verification or processing issue that needs to be reviewed before we can remove the restriction from your on-hold payroll service. Please check the email associated with your payroll account for any communication from us about the hold. That message will explain the reason and the next steps needed. If additional documents or payment are required, kindly submit them so we can continue the review.
Regarding the paycheck being flagged, even if the paycheck was correct, I recommend contacting our Payroll team so they can check your account and the reason it was flagged.
I’ll keep this thread open in case you have any updates or need anything else.
