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How do I manually enter employer payroll liabilities into Quickbooks online?

Our company recently switched from Quickbooks Desktop to Quickbooks Online. We ran payroll for this week, and have not yet entered prior payrolls. How do I enter prior payrolls after a new payroll has been run?

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How do I manually enter employer payroll liabilities into Quickbooks online?

I have just the steps you'll need to fix this, @mgemmer.


In QuickBooks Online (QBO) Payroll, prior pay information can only be entered before you've run your first checks. The good news is, our awesome Payroll Support team can help you file to have a correction made so your year and quarter-to-date values will be correct. I can help you get set up with all the information you'll need to make your call quick and efficient, see below:


Preparing for a Payroll Correction

The corrections team uses a special template to update your current information (or lack thereof) to the correct values. This template can be obtained directly from QBO.


  1. Navigate to the Reports tab and type Payroll in the search bar. Select the Payroll Details report from the pane below.
  2. Select the shortest Report period that applies to the data you need corrected. For example, if your employees only need prior pay information for this quarter, select This Quarter (the current period needs to be included).
  3. Click the page and arrow icon in the top-right of the report to Export to Excel.
  4. Begin by making a copy of this file so you have a historical reference of the current data. Right click the file > Copy it > Paste it.
  5. Open the original file in any spreadsheet software. Use the template to update your employee's prior pay information. It's recommended that you highlight any changes you make so they're easily visible.
  6. Be sure to Save the file once finished.

There's also a detailed guide on viewing the payroll details report here. Once you've completed your template, reach out to QuickBooks support to file your correction using the steps below:


Contact QuickBooks Support

  1. Click the link to head to the Official Intuit Contact page.
  2. Choose QuickBooks Online.
  3. Select QuickBooks setup & navigation Company setup > click Get Phone Number at the bottom.

The support agent will confirm and help you transfer your template to them so the correction can be filed. By doing this, your employee's prior pay information can be updated and your quarterly and annual forms will be correct. Please check out our extensive overview of prior payroll in QBO for additional information. Keep in touch with me here should you have any additional questions or concerns, I want to make sure you're taken care of.

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