Hello there john.raganoheati,
I'm glad to have you here in the QuickBooks Community. Allow me to help you with split direct deposit transactions.
In QuickBooks Online, you're unable to match the transactions from online banking to the one in the register. The steps in the article below will allow you to work around this limitation:This will help you set up match split direct deposits. If you have additional questions about QuickBooks, please let me know by clicking the Add comment button below.
The link you provided "does not exist" -- this problem is one I have as well.
Hello there, soundslikejoe, dylanh724.
I'd be glad to share additional clarification about split direct deposits in QuickBooks Online.
Since users are migrating from Learn and Support into the new QuickBooks Community forum, the article I've attached above is already archived. However, I want to let you know that split direct deposits will now show as two transactions on your register.
That said, you can now match them with the downloaded transactions from your bank. For more information about the process, I'm adding the article I recommend on this:
I'm here anytime you need help so please don't hesitate to reach out. The Community will keep an eye out on your response.
The link above does not clarify how to match 1 entry in Payroll (a paycheck to an employee) that has a split direct deposit into 2 different accounts (they appear as two withdrawals on the bank statement).
Can you assist?
I can provide clarifications about split direct deposit transactions, btvlad.
QuickBooks Online (QBO) can match only one bank transaction to one QBO transaction. In your case, I'd suggest to manually clear the payroll transaction you've created in QBO. To do this, we need to exclude the downloaded transactions first.
Here's how to exclude it:
Then, go to your Chart of Accounts.
If you have other concerns about bank transactions, please let me know.