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How do I pay WA Paid Family and Medical Leave Tax through epay?

When submitting the WA Paid Family and Medical Leave Tax electronically I get the following error message:
"Error submitting filing electronically. Error reason:UBI Number is invalid, it should be a nine digit number. If three zeros follow the UBI number leave them off. Note: Do not use the Washington ESD Number."

Then, when I try to update the UBI Number, removing the three zeros that follow the UBI number, I get the following error message:
"You cannot change the Unified Business Identifier (UBI) Number for this company because you have enrolled in WA EFT. If you have received a new Unified Business Identifier (UBI) Number, please contact customer service for assistance."

How do I pay the WA Paid Family and Medical Leave Tax through epay?
Solved
Best answer 10-02-2019

Accepted Solutions
QuickBooks Team

Re: How do I pay WA Paid Family and Medical Leave Tax through epay?

Hi tlines,

 

You can deactivate the state electronic services and re-enter the UBI to refresh the system and successfully pay the WA Paid Family and Medical Leave tax. Let me guide you how.

 

  1. Click the Gear icon, then choose Payroll Settings.
  2. Select E-file and e-pay.
  3. Click Next to proceed until you reach the State Taxes overview page.
  4. Select Manually with paper coupon.
  5. Click Next.
     

Once done, enter the UBI number. Here's how:

 

  1. Click the Gear icon, then choose Payroll Settings.
  2. Under Taxes, select State Taxes.
  3. Enter your state account number.
  4. Click OK.

Then, reactive state electronic services. Follow the steps below.

 

  1. Click the Gear icon, then choose Payroll Settings.
  2. Select E-file and e-pay.
  3. Select E-pay and e-file.
  4. Click Next to proceed until you reach the State Taxes overview page.
  5. Select E-pay and e-file for state tax payments and forms.
  6. Click Continue until you reach the Print Your Authorization Forms overview page.
  7. Print the authorization forms, sign them, scan them and upload them to the Salesforce case.

However, if you're still unable to pay, I suggest reaching out our Phone Support Team to review your account.. They also have the tools to pull up your account in a secure environment. Here's how.

 

  1. Sign into https://qbo.intuit.com.
  2. Click Help on the upper right side.
  3. Click Contact us.
  4. Enter your issue. Then, click Let's talk.
  5. Select Get a callback to talk to a specialist.
  6. Enter the necessary information.
  7. Click Confirm my call.

I have this link in case you have other questions about payroll: Payroll And Workers.

 

Keep me posted if you need anything else. I'd be here to help.

 

 

View solution in original post

2 Comments
QuickBooks Team

Re: How do I pay WA Paid Family and Medical Leave Tax through epay?

Hi tlines,

 

You can deactivate the state electronic services and re-enter the UBI to refresh the system and successfully pay the WA Paid Family and Medical Leave tax. Let me guide you how.

 

  1. Click the Gear icon, then choose Payroll Settings.
  2. Select E-file and e-pay.
  3. Click Next to proceed until you reach the State Taxes overview page.
  4. Select Manually with paper coupon.
  5. Click Next.
     

Once done, enter the UBI number. Here's how:

 

  1. Click the Gear icon, then choose Payroll Settings.
  2. Under Taxes, select State Taxes.
  3. Enter your state account number.
  4. Click OK.

Then, reactive state electronic services. Follow the steps below.

 

  1. Click the Gear icon, then choose Payroll Settings.
  2. Select E-file and e-pay.
  3. Select E-pay and e-file.
  4. Click Next to proceed until you reach the State Taxes overview page.
  5. Select E-pay and e-file for state tax payments and forms.
  6. Click Continue until you reach the Print Your Authorization Forms overview page.
  7. Print the authorization forms, sign them, scan them and upload them to the Salesforce case.

However, if you're still unable to pay, I suggest reaching out our Phone Support Team to review your account.. They also have the tools to pull up your account in a secure environment. Here's how.

 

  1. Sign into https://qbo.intuit.com.
  2. Click Help on the upper right side.
  3. Click Contact us.
  4. Enter your issue. Then, click Let's talk.
  5. Select Get a callback to talk to a specialist.
  6. Enter the necessary information.
  7. Click Confirm my call.

I have this link in case you have other questions about payroll: Payroll And Workers.

 

Keep me posted if you need anything else. I'd be here to help.

 

 

View solution in original post

Not applicable

Re: How do I pay WA Paid Family and Medical Leave Tax through epay?

Thanks Maria!

 

I talked to the help/support and the stepped me through this. 

 

It looks like the key was as you mentioned to select manual payments, then edit the UBI number and then re select electronic payments. 

 

Thank you!

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