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mstablow
Level 1

How do you activate inactive employees in QuickBooks online?

 
3 Comments 3
MaryJoyD
QuickBooks Team

How do you activate inactive employees in QuickBooks online?

You can easily reactivate an inactive employee, @mstablow.

 

Follow the steps below: 

  1. Click the Workers tab from the left navigation bar.
  2. Select Employees and click the drop-down list showing Active employees, select All employees.
  3. Click the inactive employee.
  4. Select the small pencil icon in the Employment section.
  5. In the Status drop-down, click Active.
  6. Choose Done.

 The employee will now be active once again and you're all set.

 

Check this article for more information: Add, edit, or inactivate an employee. Here’s also more information on how to import and export employee information with QuickBooks Online: Import and export employee data

 

I'll be here if you have any other questions. Have a great rest of the day!

LDcds
Level 1

How do you activate inactive employees in QuickBooks online?

Keep getting the following message:

 

Object Not Found : Something you're trying to use has been made inactive. Check the fields with accounts, customers, items, vendors or employees.

 

 

HELP?!

Thank you

Candice C
QuickBooks Team

How do you activate inactive employees in QuickBooks online?

Good afternoon, @LDcds

 

It's great to see a new comer on this platform. Let's work together and get this problem resolved. 

 

This error message means that an account, customer, item, vendor, or employee that you're trying to use has been made inactive. You'll need to make one of them active again so the message can be fixed. You can filter each of these to see any objects that you have made inactive. Here's how:

 

Filter Accounts for Inactive:

 

  1. Go to the Accounting tab and choose Chart of Accounts.
  2. Click the small gear icon on the right-hand side of the chart.
  3. Check the Include Inactive box.

 

Filter Inactive Customers:

  1. Select the Sales tab and hit Customers.
  2. Press the smaller gear above the list of customers.
  3. Push the box next to Include Inactive.

Inactive Items:

 

  1. Choose the Sales tab and click the Products and service tab and hit the Funnel icon.
  2. Under Status, hit Inactive and press Apply.

 

Inactive Vendors:

 

  1. Go to the Expenses tab and select Vendors.
  2. Navigate to the smaller gear icon and push Include Inactive.

 

Inactive Employees:

 

  1. Locate the Payroll tab and hit Employees.
  2. At the top of the Employee List, click the drop-down box, and press Inactive Employees.

 

You can use these steps to check which object(s) that you're trying to use are inactive.

 

This should do the trick. If you need anymore help, don't hesitate to ask. I'm always here to lend a helping hand. Take care!

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