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How to I make a payroll liability adjustment in QB Online

When we converted from desktop to online, a lot of my payroll accounts get messed up. My liability account didn't pull over so I had my payment but no accrued amount due. Now my account are always off. 

1 Comment 1

How to I make a payroll liability adjustment in QB Online

Hello there, brandonchenry.


Thanks for letting us know about this. I'm here to make sure you'll be guided to the right support.

For payroll adjustments, I suggest working with our QuickBooks Online Payroll Team. They have the specific tools that can help you correct and adjust payroll liabilities. They'll be able to guide you through the whole process of doing adjustments.


Here's how you can reach them:

  1. Sign in to your QuickBooks Online company.
  2. Click the Help icon in the upper right of the screen.
  3. Select Contact US on the pop-up. 
  4. Enter what you're needing assistance with in the How can we help? field and choose Continue
  5. Click Get a callback.
  6. Enter your contact information.
  7. Select Call me.

If you've got other questions about payroll, feel free to drop by here in Community. I'm always around to help.

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