How to pay an incomplete tax payment

I can route you to the right support to ensure you can pay your payroll liabilities, @jenango.

Since you're using the automatic tax payments option, we'll be the ones to pay and file your federal and state payroll taxes. That being said, I suggest contacting our payroll support team to settle the incomplete tax payment. 

How's how you can reach them: 

1. Sign in to your QuickBooks Online company.
2. Proceed to Help (?).
3. Click Contact Us.
4. Enter your concern, then choose Let's talk.
5. Select Start a chat or Get a callback from the next available expert.

Moreover, I'll be sharing some resources that you can read through to help manage your taxes and payments in QuickBooks:

• Recording prior tax payments
• Payroll taxes and forms QuickBooks Payroll does for you

I'll be on standby if you have further questions about paying tax payments in QuickBooks. I'm always around to help. Keep safe!

Thank you for your response

I was trying to change my payroll account. The support person turned off the tax payment to do this.

It now comes on as incomplete tax payment. I was on the phone with support and they were unable to help me turn it back on or make a payment for this tax..

Automatic payments are still turned on.