Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy noweach year I pay a one time lump sum payment into my solo401k and I call quickbooks payroll to have them record it on my W2 but each year they get it wrong and screw it up, I finally talked to someone who sounds like they know what they're talking about and he has me run a new payroll, set hours worked to zero so no additional wages are paid, we calculate out the tax and set it to net zero then record the 401k deductions on the check and submit the payroll. He sent me an article to do it on my own in the future and I thought I finally had this issue resolved. Then... checking my bank account I see quickbooks took out $5,000 as a tax so I called support to see why and they say it was the payroll that I ran to record my 401k contribution. I'm not sure why there would be additional tax owed as there was no additional wages. This 401k contribution was coming from wages that were already paid and taxes previously in the year, I was simply moving the money to the 401k account and needed it recorded on my W2 so that I could get the deduction when I file my taxes. Is there anyone out there who knows what to do?? and how I can complete this task correctly? Quickbooks support has been of no help and I've spent 4 hours on this issue already this year with no resolution or understanding how to accomplish this. To be clear, I am talking about the emploYEE contribution (not the emploYER contribution). Please help
I appreciate you for reaching out and providing details about the issue with your 401(k) Employee Contribution filings, Rynophiliac.
I completely understand how stressful it can be when unexpected deductions occur due to previously filed contributions. Let's work together to make sure your future filings are done correctly to avoid any further deductions or confusion.
One possible reason for the $5,000 deduction is that the Automated Taxes and Forms feature was turned on when payroll was processed with a zero net check.
To resolve this, we can record the $5,000 deduction as an overpayment since the tax has already been paid separately. This ensures the overpayment is properly reflected on your W-2 form, showing a duplicate tax payment.
Here's how:
Please note that:
To avoid duplicate tax payments in the future, consider turning off the Automated Taxes and Forms feature.
If you have further concern, please feel free to reach out to us. We're here to help.
so you're saying everything was done correctly accept I didn't turn off the Automated Taxes and Forms? And I'm assuming I would need to turn Automated Taxes and Forms back on after I run the payroll for the 401k contribution?
Hi @rynophiliac,
Yes — that’s right. If everything else was set up correctly, the main issue is that Automated taxes and forms was left on. However, please note that if you sign up on or after November 15, 2025, you won’t have the option to turn off Automated taxes and forms. For more information, visit this article: Set up payroll taxes and forms in QuickBooks Online Payroll.
Here's how to turn off Automated taxes and forms:
If you have any questions, please leave a comment in the thread.
ok thanks for that explanation. are you saying the feature to turn off automated taxes is going away after november 15th? I signed up for quickbooks payroll service like 5 years ago. I don't understand if you're saying te feature will no longer be available for everyone after nov 15th or just for new people who sign up after nov 15th?
Hi there, @rynophiliac. Thanks for coming back to this thread.
Let me clarify this for you. New users who sign up on and after November 15, 2025, will not have the option to turn off automated taxes and forms.
As an existing user, you will still have the ability to turn it off.
Please don't hesitate to contact us if you have any further questions or require assistance with QuickBooks.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here