How to remove 940 tax showing due

Hi there, @LS.

It's time to get this fixed.

Before we go into detail, I'm going to need some additional information with your 940 forms.

• Which part of the form is incorrect?
• Is this a form that you've already paid and it's still saying due?

For now, this article will outline the details for the 940 forms: QuickBooks Online 940

I look forward to chatting with you soon. Happy Wednesday!

We are a church & don't pay unemployment.  How do I remove the 940 from the setup entirely?

Never mind, I got it taken care of.

Ran into this problem myself today. I messed up when I was setting up e-pay for our church, and selected 940 instead of 941. Now My liabilities has added 940 to our schedule and we don't file or pay 940. How did you get it removed from Quickbooks? 

Hi stjohnsdecatur!

Thanks for joining this thread. I understand that you need to remove the 940 tax due showing on your account. Let me assist you.

For us to remove the 940 tax due, we need to process an adjustment to zero it out. Our Support Team can further assist in adjusting your liabilities so I suggest you reach out to them by following these steps:

1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
2. When asked by the bot, enter "Remove 940 tax due".
3. Select I still need a human, then proceed with Contact us or Get help from a human.
4. Choose either Chat or Callback.

I've added some links you can check. QuickBooks Online Payroll provides reports if you need one, and these articles will show you how to pull them up and customize them:

• Run payroll reports

• Customize reports in QuickBooks Online

Keep on posting here if you need more help. Take care!