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Level 1

How to you make an employee inactive?? The Help directions don't work - don't lead me to the solution.

 
3 Comments
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QuickBooks Team

How to you make an employee inactive?? The Help directions don't work - don't lead me to the solution.

 

Hello there, @laura-wynohrad.

 

You can make an employee inactive in your QuickBooks Online account. 

 

Here's how:

  1. Go to the Workers menu.
  2. Select Employees.
  3. Locate and click the name of the employee.
  4. Select the Pencil icon next to Employment.
  5. Choose Not On Payroll in the Status field.
  6. Click Done

You can view the inactive employee by selecting the Inactive Employees option beside the Find an employee field in the Employees window.

 

You can check this article for additional details: Add, edit, or inactivate an employee.

 

You can remove or re-add an employee by changing his/her employment status. Kindly refer to Change employee's employment status section in this article for the detailed steps: Delete or terminate an employee. It also explains about deleting an employee in the system.

 

Keep in touch if you need further assistance. I'll make sure to get back to you.

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Level 1

How to you make an employee inactive?? The Help directions don't work - don't lead me to the solution.

Step 4 is where I have a problem. There is no "Employment". I see 8 sections (Personal info, withholdings, how often do you pay, how much to you pay, deductions, how do you wan to pay, few more details, and how much did you pay. None of those have the word "employment" with a pencil icon to click. I did try the pencil on "how often to you pay" but there was not an option to choose "not on payroll" or status.

 

any other advice???

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Moderator

How to you make an employee inactive?? The Help directions don't work - don't lead me to the solution.

Thanks for getting back to us, @laura-wynohrad.

 

If the steps provided by my colleague above aren't working for you, I recommend reaching out to our QuickBooks Online Support Team. They'll be able to take a look and see what might be causing the option not to appear for you. Getting in touch is super easy and only takes a couple clicks. Check it out:

 

  1. Sign in to your QuickBooks Online company.
  2. Click Help (?) at the top right.
  3. Hit Contact Us to connect with a live support agent.

 

Shoot me a reply if you have any other questions. I'm just a click away. Have a good one!

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