I am new to quickbooks. we didn't pay any taxes yet, and we can't advance in payroll history portion with inserting zeroes. What do we do?

Welcome to the Community, Mt46.

The Payroll history feature is for new QuickBooks Online (QBO) Payroll users who've already paid their employees before setting up this service.

Since you haven't created your first payroll or paid taxes yet, make sure to select No so you won't need to enter any amounts.

Here's how:

1. Navigate to the All apps, go to the Payroll, and click Overview.
2. In the SETUP TASKS section, click the Pencil icon next to Add your payroll history.
3. On the Payroll history page, click Enter beside the employee’s name.
4. Select No for both questions:
   • “Did you pay (Employee name) between (mm/dd/yyyy) and (mm/dd/yyyy)?”.
   • “Did you pay (Employee name) after (mm/dd/yyyy)?”.
5. Click Save.

After that, you may now run your first payroll and pay your taxes.
 

If you have additional questions, feel free to leave a message below.

Hi Mt46,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you’re still experiencing any problems. We’ll be glad to assist further if needed.