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carlschaumann
Level 1

I am setting up payroll, and instead of showing my name as principal officer, QB shows my company name - how do I fix this?

I can't sign some of the necessary forms until I can figure out how to correct this, but I don't see any place to edit it. Thanks!
1 Comment 1
FritzF
Moderator

I am setting up payroll, and instead of showing my name as principal officer, QB shows my company name - how do I fix this?

Welcome and thanks for dropping by the Community, @carlschaumann.

 

You'll need to contact our Support Team to help you change the payroll's principal officer to your name. They have the tools to get into your account and update this information.

 

Before doing so, ensure to prepare the following information:

 

  • Principal officer's name
  • Date of birth
  • Home address
  • Social Security number

 

Here's how to reach them:

 

  1. In QuickBooks Online (QBO), click the Help (question mark) icon at the top right.
  2. Select a suggested option, or type a question or topic you need help with.
  3. Tick Contact Us and choose a way to connect with us.

 

I'm also adding these articles that tackle managing and setting up payroll in QBO:

 

 

Please know that I'm only a few clicks away if you have any other concerns or questions. I'll be happy to help. Have a great day!

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