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I am supposed to pay payroll taxes "Manually with Paper Coupons" but I cannot find this option when setting up paying for taxes. It only allows me to do e-file.

How do I find this?
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I am supposed to pay payroll taxes "Manually with Paper Coupons" but I cannot find this option when setting up paying for taxes. It only allows me to do e-file.

Hello charlottemeyer20,

 

When setting up the payment option for your payroll taxes for the first time, you'll have the two options available (E-pay and manual). Otherwise, it is recommend to contact our Customer Care Team. They'll update these options for you:

  1. Click Help in the upper-right corner and select Contact us.
  2. Enter the details of your concern and select Let's talk.
  3. Select how you want to reach them (phone or chat).

You can also see other tax feature updates: Tax feature updates with QuickBooks Online Payroll Core.

 

Let us know if you have other things that requires our attention.

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