I am supposed to pay payroll taxes "Manually with Paper Coupons" but I cannot find this option when setting up paying for taxes. It only allows me to do e-file.
When setting up the payment option for your payroll taxes for the first time, you'll have the two options available (E-pay and manual). Otherwise, it is recommend to contact our Customer Care Team. They'll update these options for you:
Click Help in the upper-right corner and select Contact us.
Enter the details of your concern and select Let's talk.
Select how you want to reach them (phone or chat).