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misslinnieshouse
Level 1

I am the bookkeeper for a company that uses Quick Books Online and payroll. I recently signed up personally for Quick Books Self Employed. I don't want them linked.

Both are coming up when I sign in and they are paid separately and are not owned by the same people. How to fix?
4 Comments
Pabz_L
QuickBooks Team

I am the bookkeeper for a company that uses Quick Books Online and payroll. I recently signed up personally for Quick Books Self Employed. I don't want them linked.

Thank you for posting here in Community, @misslinnieshouse.

 

The reason why you seeing both of your QuickBooks Online and QuickBooks Self-employed is, they are under one login credentials.

 

You can check and log in to your Intuit account to change your username and email address so you’ll have a separate email address for your QuickBooks Self-Employed.

 

To log in to your Intuit Account, here’s how.

 

  1. Log in to your Intuit Account.
  2. Click Edit, to change your User ID and Email address.
  3. Then, select Save. Once done, log in to your QuickBooks Self-Employed.

Please check the screenshots below.

p2.PNG p1.PNG

 

You may use this article as your guide in QuickBooks. QuickBooks User Guides.

 

Fill me in if you have further concerns. Have a nice day

misslinnieshouse
Level 1

I am the bookkeeper for a company that uses Quick Books Online and payroll. I recently signed up personally for Quick Books Self Employed. I don't want them linked.

I have done this and my personal account still shows up under my employers name and he is not happy.  It even shows up with his name and he is nowhere included on the Quicken online acct.  I have to fix this or delete completely my quicken online account to remove it from the list.  Please help me.

misslinnieshouse
Level 1

I am the bookkeeper for a company that uses Quick Books Online and payroll. I recently signed up personally for Quick Books Self Employed. I don't want them linked.

This is not fixing the problem.  It is getting so complicated I can not figure it out.  I originally set up his company, Plus Sales for him (Russ Grantham is his name).  I am the administrator for his company.  But it is his company, nothing to do with me.

Then I tried to convert my Quicken 2017 program to Quicken SelfEmployed.  Intuit is lumping the 2 companys together and his name is even on my company in the list when I log into Intuit.  The 2 have to be separate.  Please help me fix it or I will have to abandon the SelfEmployed account I signed up for.

 

Jackie Bastow

JamesDuanT
Moderator

I am the bookkeeper for a company that uses Quick Books Online and payroll. I recently signed up personally for Quick Books Self Employed. I don't want them linked.

Thanks for getting back to us, misslinnieshouse,

 

Changes on the account are usually done by yourself. However, we have our Customer Care Team to the rescue if things get complicated. You can reach them through these steps:

  1. Log in to your QBO account.
  2. Click the Help menu in the upper-right corner and select Contact Us.
  3. Enter the details of your concern and click Let's talk.
  4. Select how you want to reach them (phone or chat).
  5. Enter the necessary information to complete the request.

For QBSE, you can follow the steps in this link: https://quickbooks.intuit.com/learn-support/en-us/help-articles/contact-quickbooks-self-employed-sup....

 

We'll be right here if you have additional concerns.

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