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sjim007
Level 1

I am trying to change the direct deposit bank account. But I am having issue login into my Quickbooks Payroll.

 
1 Comment 1
IamjuViel
QuickBooks Team

I am trying to change the direct deposit bank account. But I am having issue login into my Quickbooks Payroll.

Hello, @sjim007.

 

Just to clarify, what error did you receive while trying to access payroll in QuickBooks? This is for me to further check on the root cause of the issue.

 

In the meantime, let's make sure that your QuickBooks software and payroll tax table is updated to the latest version. Once checked, let's re-sync your payroll subscription by re-validating your service key. 

 

Here's how: 

  1. Go to the Employees menu.
  2. Scroll down and hover your mouse on My Payroll Service
  3. Select Manage Service Key

Once completed, you can restart your computer to ensure that all components are updated. Now, you can log in to your payroll and update your direct deposit bank account. You can update the account where your transactions are posted in the Direct Deposit Preferences menu.

 

Here's how:

  1. Go to the Employees menu.
  2. Choose Send Payroll Data from the list.
  3. On the Send/Receive Data window, click the Preferences button.
  4. On the Account Preferences screen, select the new bank account from the drop-down list.
  5. Click OK to save your changes. 
  6. Hit Close.

You can check these articles for more insights about direct deposit payroll:

Keep me posted if you have other questions about running direct deposit payroll in QuickBooks. I'm always here to help.

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