I am trying to make payment online. I am in "Simple Start". Is that right?

Do you need to accept online payment or pay your bill by online?

I'd be glad to learn more about the help that you need, @aculibrium.

May I know what you meant by making payment online? Any details can help me look for an accurate resolution to your concern.

Meanwhile, I'll be adding this article for the steps on how to pay your bills through QuickBooks Online: Pay bills in Online Bill Pay.

I'm looking forward to your response here in the Community. Take care and have a great day.