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I am trying to open the "File Forms" tab in the employee center, everytime I open it Quickbooks crashes and shuts down. Please help.

 
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QuickBooks Team

I am trying to open the "File Forms" tab in the employee center, everytime I open it Quickbooks crashes and shuts down. Please help.

 

I'd like to help you resolve this issue, elementbuilders.

 

Before doing so, please make sure to update your QuickBooks Desktop to the latest release. You can use this article for the steps: Update QuickBooks Desktop to the latest release. Then, access the File Forms tab again.

 

If it crashes, we can download and run the QuickBooks Install Diagnostic Tool. This is a repair tool that identifies and resolves crash issues.

 

Here's how:

 

  1. Click on this link to download: QuickBooks Install DiagnosticTool.
  2. Save the file to the local desktop when prompted.
  3. Close any open programs and run the QBInstall Tool.
  4. Restart the computer after running the tool to ensure the components are properly updated.

 

Once done, go back and open the File Forms tab again. If the same thing happens, you can try the other solutions in this article: What to do if you can't open QuickBooks Desktop.

 

I'll be around if there's anything else you need. Thanks.

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