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I am unable to delete a paycheck None of the "help" topics work

I don't have an option to delete or void a paycheck
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QuickBooks Team

I am unable to delete a paycheck None of the "help" topics work

Hello, journeymanext-gm. 

 

Allow me to share insights about unable to delete or void paycheck in QuickBooks Online (QBO).  

 

To make sure we're on the same page, are you trying to void or delete is a direct deposit? If yes, I suggest to contact our QBO Support Team. They have the tools to check your account and perform more steps to help fix the issue you're getting. Here's how to contact them: 

 

  1. Sign in to your QuickBooks Online company. Then click Help (?)
  2. Click Talk to a human. 
  3. Choose Talk to a human. 
  4. Press See examples.  
  5. Enter your concern. 
  6. Tap Contact us
  7. Choose either: 
  • Post a question 
  • Message an agent 
  • Get a callback  

Check out our support hours and contact us at a time convenient to you: Support hours and types

 

For future reference about what can be or can't be edited on an employee's paycheck and to handle overpayments in QBO, please visit these articles: 

 

Feel free to check out our handy Community resource to gain more insights about managing payroll in QBO such as paychecks, payments, forms, etc. You can explore the Employees and payroll taxes section of this article for more details: Community help articles. 

 

Feel free to let us know if you need further assistance and share your experience after contacting support for tomorrow. The Community is always here to help. Have a great rest of your day!

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