Re: I am updating my Michigan SUI rates and the system is not changing after I click OK. Suggesti...
I'd like to help you with changing the Michigan SUI rate, Mike1020.
Did you receive any error message after clicking OK? Please know that QuickBooks Online (QBO) won't save the changes if the effective date is incorrect. Every state will send a notice to all employers with the new rate and effective date. You can refer to the notice you received to make sure to enter the correct date.
If the effective date is correct, we can perform troubleshooting steps to check if this is a browser related issue. Let's start using a private browser. It will not save browsing history and cache. If it works, let's go back to the regular browser and clear the cache. Too much cache can cause unusual behavior of your browser. I'd suggest also using a different browser like Google Chrome, Mozilla Firefox, and Internet Explorer.