I know how inconvenient it is to get transferred to a different support team with no results, @nicole-midsouthr. And I can see how this concern impacts your financials. I'm here to share updates with you.
At the moment, there’s an ongoing investigation about projects that don’t show up when entering time in QuickBooks Online. Our engineers are now working on a fix. I recommend contacting our support team to add your company to the affected list. This way, you’ll receive updates once the resolution is rolled out.
Here’s how:
I’ve attached these resources to learn more ways about tracking projects in the program:
You can leave a message on this page if you have additional questions or concerns related to projects or something else. I’ll be here to help. Keep safe always!
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