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accounting363
Level 1

I cannot run payroll , rec'ing this message. "you can not run payroll at this time: FullServiceSetupNotComplete"

 
1 Comment 1
JenoP
Moderator

I cannot run payroll , rec'ing this message. "you can not run payroll at this time: FullServiceSetupNotComplete"

This error is usually caused if there are missing payroll information, accounting363.

 

You can go to the list of employees and check which one has a yellow exclamation icon before the name of the employee. It indicates that you need to enter some missing details before you can run payroll. 

 

I would also recommend reaching out to our Payroll Support Team for Full Service Payroll if you're still getting the same error. They can take a closer look at this and help you determine what's causing the error so you can create your paycheck. Here's how:

 

  1. Go to the Help menu and click Contact Us.
  2. Enter the error message in the description box, then click Let's talk.
  3. Choose between Message an agent or Get a callback.

As always, you can visit us anytime you need help with QuickBooks. Thanks!

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