I cannot seem to change an employee pay type from salary to hourly. I got an exception. Please help. Many thanks!

Hello there, nguyeninsurance.

If you meant that you want to know the steps to change the pay type of your employee. Let me show you how to do that.

1. Go to the Hamburger icon and select the Worker tab on the left pane.
2. Select Employee and choose the employee you wish to change the pay type.
3. Select Pay under the Employee details.
4. Go to the section number 4 How do you want to pay .. ?
5. Under You pay ..?, choose Hourly.
6. Verify the details and click the Done button.

I added a screenshot for your additional reference.

However, if you mean that you've received an error or your browser crashed  upon changing the pay type, you can try clearing your browser's cache or use another browser as an alternative way.

Also, I added an article you can use if you're subscribed to Tsheets, you can find more information in this article with setting up your employees: Set up your employees to track time with TSheets.

Let me know if you need further assistance. I'll be sure to get back and help you. Stay safe.

Hello there, @Anonymous.

Let's go ahead and update this setting in your TSheets account. This error means that you'll also need to update the set up in your TSheets account to sync it seamlessly to QuickBooks.

Also, ensure your TSheets account to connect it to your QuickBooks account. Then you will want to use the Payroll Item Mapping Tool.

It tells TSheets & Quickbooks which pay type to associate with which sort of hours worked by each user in the account (ex: Regular Time/ Overtime/ Double Time/ Time Off/ etc. ).

To access the Payroll Item Mapping Tool:

1. Login to your TSheets account.
2. From the top right corner, click on the QuickBooks Logo.
3. Select Preferences.
4. Locate the Payroll Item Mapping Tool and then click it.

Once you're there, you have three options:

• Map by User
• Map by Customer/Job, Service Item, or Classes
• Let the Employee Choose

The most common option is Map by User, then you can follow these steps:

1. Expand the details of each user by clicking the Arrow-down to the left of their name.
2. Review the Payroll Options that are assigned in TSheets (above each drop-down box) & just below that a drop-down list of everything specified to them within your QuickBooks Account.
3. Select from each drop-down, which has the pay rate that you can associate with the time that was tracked by each user.

You will only need to do this once for each user unless their pay rates are changed from hourly to salary (or vice versa) - then anytime you add a new user.

If you would like to check out the other option and learn more about Payroll Item Mapping, you can reference this article for more details: Map QuickBooks payroll items. It covers how to map payroll items by employee, customer, and employee selection.

Feel free to place a comment if you have additional questions. I'll be happy to answer them. Take care!