Hello stephanie.fedoro,
Did you add the employee as one of the QuickBooks users (Time Tracking only)?
Here's how they can enter time:
- Log in to: https://qbo.intuit.com.
- Go to the Weekly Time Sheet tab.
- Enter the hours under the dates.
- Click Save.
Here's an article about QuickBooks Online Time Tracker for more information: https://payroll.intuit.com/support/kb/2001459.html.
I have attached a screenshot for your reference.
Let me know if you need further assistance. Thanks!