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ernani-d
Level 1

I do not pay California Taxes but they keep showing up... why?

I am a Nevada based company... but the new software keeps asking me about California Taxes that I don't pay why?
2 Comments 2
JenoP
Moderator

I do not pay California Taxes but they keep showing up... why?

Let's make sure that the prompt to add CA taxes will not show up anymore, ernani-d. 

 

It's possible that an employee was given or assigned to an address that's in California. This can be the reason why QBO is asking you about California state taxes.

 

This employee might be inactivated as well so you need to check the list of employees including the inactive ones. Here's how:

 

  1. Go to the Payroll menu and proceed to the Employees tab.
  2. Click the drop-down list beside Active Employees and select All Employees.
  3. Review each employee to check if there's someone that's given an address in California address.

 

Then, make sure to either delete or make the employee's status Not on payroll. Let me share these articles as your guide:

 

 

Just in case the you're still getting the same prompt, I would recommend reaching out to our Payroll Support Team. They can take a closer look at this to determine what's causing the issue. Go to this article to get their contact details: Contact Payroll Support.

 

Let me also add a couple more articles if you haven't completed your year-end tasks yet:

 

 

Join us again in the Community if you need anything else. We're always here to help with any QuickBooks-related questions. 

JenoP
Moderator

I do not pay California Taxes but they keep showing up... why?

Hi ernani-d,

 

Hope you’re doing great. I wanted to see how everything is going about the prompt asking you to set up CA taxes. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

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