cancel
Showing results for 
Search instead for 
Did you mean: 
greathealing
Level 1

I do not want to be connected to PAY NOW system How do I unenroll and who do I call regarding ?

 
1 Comment 1
katherinejoyceO
QuickBooks Team

I do not want to be connected to PAY NOW system How do I unenroll and who do I call regarding ?

Thanks for asking us here in the Community, @greathealing. I'll guide you through canceling your QuickBooks Payments subscription. 

 

First off, you'll need to log in to the Merchant Service Center portal as an admin user. Then follow these steps below: 

 

  1. Click the Account tab.
  2. Go to the Account Profile.
  3. Select Close Account
  4. Select a reason and add any comments you'd like to share in the Reason for closing dropdown. 
  5. Select Submit when you're ready. 

 

Once your request is processed, you'll receive an email confirmation within one business day. After cancellation, you still have one full year to view and download your reports, statements, and tax forms.

 

For future reference, read through this article to review some of our commonly asked Payments questions

 

Don't hesitate to reach and posts more questions in the Community, @greathealing. I'm always here to be your QuickBooks guide. 

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us