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jbrantley1966
Level 1

I forgot to hit submit (the final step on payroll), but it seems to have pushed through by the system. Is this possible?

 
1 Comment 1
RaymondJayO
Moderator

I forgot to hit submit (the final step on payroll), but it seems to have pushed through by the system. Is this possible?

Thanks for posting in the Community, @jbrantley1966

 

Let's first determine which payroll service you have in QuickBooks Online (QBO). This way, I can provide the appropriate solution to your concern. I'll guide you how. 

  1. Sign in to your QBO account. 
  2. Go to the Settings (Gear) icon at the upper right. 
  3. Select Account and Settings under Your Company
  4. Go to Billing & Subscription from the left menu. 
  5. Locate your payroll plan. 

 

If you're using Core, Premium, or Elite, yes, that's possible once you've enabled the Auto Payroll feature in the settings. Also, here are the factors why the system pushed through the payroll even though you forgot to hit the submit button: 

  • All employees are salaried. 
  • Your setup for employees and the company are complete. 
  • All employees are set up on direct deposit (DD). 
  • Bank verification and e-services are enabled. 
  • All employees are located in the same state and the company isn't a multi-state company. 
  • The account has not been on hold in the last 6 months.
  • You already run your first payroll in the account. 

 

Please take note that you'll receive an email and text messages from us regarding this feature. For more details, check out this article: Managing Auto Payroll

 

However, if you're using the Enhanced Payroll version, we don't automatically push through your payroll in the program. With this, can I ask if you've received an email from us that it was already submitted? You can enter the details by clicking the Reply button below. I want to make sure I've got you covered. 

 

Lastly, I've added articles below to help you efficiently manage your employees, process payroll, pay taxes, and file forms through QBO. Just click the link specific to the payroll version you're using. 

 

I'll lend a helping hand if there's anything else you need. Keep safe always, and stay healthy. 

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