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I had a payroll check returned due to the name being wrong. Now I can't resend the same check without entering new banking info. Does anyone know how to fix this?

 
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QuickBooks Team

I had a payroll check returned due to the name being wrong. Now I can't resend the same check without entering new banking info. Does anyone know how to fix this?

I'll help you in submitting your employee's check, eeloveless54.

 

We need to update some details since QuickBooks identified that the data are incorrect. For us to resend the check, let's make sure that we've updated already the employee's name. After that, let's toggle the bank account and routing number. We can enter a dummy account and routing number, then change it back to the correct one.

  1. Go to the Workers tab and select Employees.
  2. Click the employee's name, then select Edit employee. Update the name.
  3. From the bank details section, edit it using dummy bank details, then click Done.
  4. Update it again with the correct bank account and routing number and save it.

Also, make sure to void the rejected check. This way, it won't be included on your expenses and payroll liabilities. From the Employees page, click the Paycheck List. Check the rejected check and click Void.

 

You can also check this reference if you need to change an employee paycheck.

 

Post again if you need more help from me. I'm always here to assist you.

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