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I have a "File Now" for my W-2 on my Tasks Bar on my dashboard. It has already been filed by my CPA and in my settings it's marked "Paper Filing"...how do I remove this?

 
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QuickBooks Team

Re: I have a "File Now" for my W-2 on my Tasks Bar on my dashboard. It has already been filed by ...

Good day, @mike66.


Welcome to the Community. I’m here to help you remove the File Now task on your Dashboard in QuickBooks Online.


Some tasks are archived to keep the alert off from showing in QuickBooks. However, there are forms such as W-2, copies A & D that can’t be removed using the same process.


You can wait for the system to automatically take down the File Now task after six months if there are no actions made. If you want to delete it now, please contact our Payroll Support Team for assistance.


They have the tools to pull up your account in a secure environment and can further help in clearing the task for you. Here’s how to contact support:

  1. Sign in to your QBO account.
  2. Go to Help at the top right.
  3. Click Contact Us to connect with a live agent.

 

That should get you pointed in the right direction. I’m here to provide any assistance if you have any other questions. Have a good day!