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Level 1

I have a pinned note saved on an employee. Is there a way to unpin it?

 
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Best answer December 10, 2018

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Highlighted
Level 1

I have a pinned note saved on an employee. Is there a way to unpin it?

Can’t do that! This was a bit frustrating at first. You can easily change which note is the pinned note by clicking on the pin icon by a note in the list in the notes tab.

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7 Comments
Highlighted
Level 1

I have a pinned note saved on an employee. Is there a way to unpin it?

Can’t do that! This was a bit frustrating at first. You can easily change which note is the pinned note by clicking on the pin icon by a note in the list in the notes tab.

View solution in original post

Highlighted
Level 1

I have a pinned note saved on an employee. Is there a way to unpin it?

Thank you!
Highlighted
Level 1

I have a pinned note saved on an employee. Is there a way to unpin it?

Grrr.  Definitely something Intuit should fix in an update!
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Level 15

I have a pinned note saved on an employee. Is there a way to unpin it?

You have to have more than One Note, to have anything else to pin or unpin. If you only have One Note, it is pinned = displays.

Highlighted
Level 1

I have a pinned note saved on an employee. Is there a way to unpin it?

Thank you! It is probably the first note I made on this employee. I have more now, but guess it stays pinned!
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Level 15

I have a pinned note saved on an employee. Is there a way to unpin it?

You can edit a note, or make an New note, and Pin it, which will release the prior Pinned note.
Highlighted
Level 1

I have a pinned note saved on an employee. Is there a way to unpin it?

to get around this I created a note with a single space in it; no other text. Then I pinned that to the account and it looks like there's no pinned note. :)

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