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I have a problem with the payroll account

You using the account for the DD

1 Comment
Content Leader

Re: I have a problem with the payroll account

Thanks for posting in the Community, @Siss. I'm here to help with your payroll account.


Just to clarify, are you referring to the company's bank account that's having money withdrawn for direct deposit (DD)? If so, you can locate information about changing this account in the following link: Change bank account information.


Should you be referring to the bank account within QuickBooks Online (QBO) not being correct, for example, the payroll checks are associated with Business Checking 1 in QBO, but were actually paid from Business Checking 2, there's a different process. In this instance, you would need to update the preferences section in your payroll account, with the following article walking you through the steps: Payroll accounting preferences.


If you meant something else, or need further help with anything, please comment below. Have a great one. 

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