You've come to the right place, @richard99.
I have some information about the direct deposit posting. If we haven't yet processed the paycheck, you can delete or void the paycheck and keep the money in your account. Make sure to void the paycheck before 5:00 PM PST. Beyond that, your payroll will be processed and can't be canceled.
Please refer to the following deadlines below:
- Once the direct deposit has been offloaded for ACH Once the Direct Deposit has offloaded for ACH processing, Intuit can no longer stop the Direct Deposit.
- Off load time for ACH processing of your Direct Deposit happens at exactly 5:00 p.m. Pacific time, 2 banking days before the pay check date. (For example: If the date of the check is Friday, you can cancel or stop it any time before 5:00 p.m. pacific time on Wednesday.)
- Voiding the Direct Deposit pay check in QuickBooks and sending that Void to Intuit after offload time will not stop the Direct Deposit from posting to your employee's bank account.
Here's how you can check the status of your direct deposit payroll.
- Go to the Payroll tab, then choose Employees.
- Select the Paycheck list link.
- Check the Status column.
After checking the status, you can delete or void just by ticking the box next to the employee's name then hit Delete or Void. Check out this guide for details: Delete or void employee paychecks.
If voiding isn't possible, you may qualify to request a direct deposit reversal. I'm also adding this link in case you need help with other direct deposit issues. It has information and steps that'll guide you through.
Keep me posted if you have other questions or concerns. I'll be glad to assist you further. Take care and have a great weekend.
