Our expert will need to review your account setup to identify the source of the problem and I recognize your challenges while logging into QuickBooks Workforce, @jason205. Let me connect you to the appropriate channel that can promptly assist you in resolving your concern.
Since we prioritize the security of your information, I recommend contacting our Payroll Live Support Team and investigating this matter further. They have all the necessary tools to pull up your account in a secure environment. They can perform a screen-sharing session to investigate this behavior further.
To reach them, follow the steps below:
- In your company, click the Help icon in the upper right to display the support window.
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- If you can’t find the answers to your questions, click on Contact Us to connect with an expert who can assist you further.
- On the "How would you like to connect with us?" page, choose either Have us call you or Chat with us.
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