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jennifer60
Level 2

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

 
32 Comments 32
jennifer60
Level 2

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

Hi, 

Thanks for responding.  The email is strange, when I click the attachment, it opens excel but the document isn't legible. I don't understand what it is reference to.  I don't want to save the file because it seems fake so I cant attach the attachment from the email

 

 
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Refund amount: $1878.71
Refund date: May 11, 2020
Refund method: Credit card
 


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Request date:May 08, 2020
Refund amount:$1878.71
Refund method:Credit card
 

Note: Credit card transactions can take up to one full billing cycle to appear on your statement.

 
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jennifer60
Level 2

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

Hi,

How do I find out what this is for?  The email attachment does not work

ChristieAnn
QuickBooks Team

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

Hi there,  jennifer60.

 

I suggest contacting our QuickBooks Support Team. They have the tools to pull up your account to check the information about the email you received.

 

Here's how:

 

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter your concern about the email you received.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

 

  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

 

7. Select how you want to contact them and fill in the information.

 

Please check this article to see the latest information from Intuit on how we protect your data and how you can protect yourself from email scams and other security risks: Recognize and report suspicious emails (Phishing).

 

Don't hesitate to post again if you have other questions related to QuickBooks. I'm always here to help.

EllieMae
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

 
EllieMae
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

How did this turn out for you?  I received one also.

EllieMae
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

HOw did this go?  I received one also....  Was told it was legit - but they couldn't find it.

MarsStephanieL
QuickBooks Team

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

Hi there, @EllieMae.

 

You can report it to our Security Team's  email address. I suggest not to open this suspicious email to avoid getting harm in your account or computer. Also, please secure an antivirus program to your computer and make sure it's up to date so that it can detect any malware or viruses.

 

I also added this article for you to see the updated e-mail address of the Intuit Security Team and to know more about the latest security information: Recognize and report suspicious emails (Phishing)

 

Count me in if you need anything else. I'll be here to help. Take care.

ValC
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

Has anyone gotten a real answer on these?  I got one too and I was not anticipating any money coming to me.  I am not clicking the excel file and I'm not holding my breath for my $$ either.  :-)  Thanks!

MitchCovington
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

This is bad advice by the Intuit SashaMC... I just got email from "MS Co., Inc <[email address removed]>" that is obviously a phishing email.  Note the "notification" without an 's'.  

 

The Intuit site says fwd suspicious emails to '[email address removed]', but I did, and it was returned because of "dangerous attachement".

 

Black mark for Intuit.

 

MitchCovington
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

This is bad advice by the Intuit SashaMC ... I just got email from "MS Co., Inc <[email address removed]>" that is obviously a phishing email.  Note the "notification" without an 's'.  

 

This is obviously phishing and dangerous.  The Intuit web site says forward suspicious emails to them at "[email address removed]", I did, but it was auto-returned because of a "dangerous attachment.

 

Black mark for Intuit.


@SashaMC wrote:

Thank you for checking in with the QuickBooks Community, jennifer60.  The emails that you been receiving from  QuickBooks or Intuit are indeed a legitimate email from us. I appreciate you coming here and inquiring. If you need any additional assistance, the Community and I will be here for you. Take care.


 

JessT
QuickBooks Team

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

Thanks for letting us know about this, MitchCovington.

 

Your safety is our priority, and we'll help you check the email. I'd recommend contacting our Support shortly, so they can check this for you. Please let them know that you've already tried sending it to [email address removed].

  1. Click on Help and choose Contact Us.
  2. Paste your question in the text box and click Let's talk.
  3. Choose between Message an agent or Get a callback. These options are available during their office hours.

On the other hand, the fact that the email was rejected by [email address removed] could mean there is something suspicious about it. Please handle emails like this with discretion. You can also check this out with MS Co., Inc.

 

Here are articles for your additional reference: 

Please let us know if you run into suspicious emails again.

MonicaG
Level 3

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

I have a similar question. I received an email from someone claiming to be from Intuit, asking to speak with me regarding ways they can help small businesses like ours. The email was sent from an email address that as her first name _ last name @ intuit.com  Do any of your reps have email addresses like this?

katherinejoyceO
QuickBooks Team

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

Hi there, @MonicaG

 

Thanks for joining in. I understand that you want to protect your account from any phishing and malicious emails. 

 

I confirm that first name _ last name@ intuit.com is indeed an agent's Intuit email address. We have our escalations team who will personally reach out to customers with open cases that only they can resolve. 

 

As long as the email received from @intuit.com doesn't have any extra characters and spaces, it's legit. You also want to read this link to learn more about how to protect yourself from security risks: Recognize and report suspicious emails (Phishing)

 

You can also contact our Customer Care team should you need to clarify an unresolved reported case on your part. 

 

For future reference, check out our available self-help resources in the QuickBooks Articles hub. You may find related posts that answer your questions. You can also search for articles with steps such as managing your Intuit account, account management, and a lot more. 

 

As always, feel free to visit the Community at any time. We're here to help in any way we can. 

MonicaG
Level 3

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

Thank you for your reply and the info. The main reason I was suspicious is that the phone number given by the rep in the email is a phone number with a Manitoba area code. It is not any of the 800 numbers. 

 

 


@katherinejoyceO wrote:

Hi there, @MonicaG

 

Thanks for joining in. I understand that you want to protect your account from any phishing and malicious emails. 

 

I confirm that first name _ last name @ intuit.com is indeed an agent's Intuit email address. We have our escalations team who will personally reach out to customers with open cases that only they can resolve. 

 

As long as it's the email is coming from @intuit.com without any extra characters and spaces, it's us. You also want to read this link to learn more about how to protect yourself from security risks: Recognize and report suspicious emails (Phishing)

 

You can also contact our Customer Care team should you need to clarify an unresolved reported case on your part. 

 

For future reference, check out our available self-help resources in the QuickBooks Articles hub. You may find related posts that answer your questions. You can also search for articles with steps such as managing your Intuit account, account management, and a lot more. 

 

As always, feel free to visit the Community at any time. We're here to help in any way we can. 


 

ssumpter
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

You are wrong and should edit your comment. The emails are not coming from QuickBooks. It was spoofed and has a virus 

Jfelz
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

The email I received today (has to create account to post here) states “Application Rejected”. I haven’t submitted an application. Why am I receiving this?

mocottle1
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

DON'T PAY IT, IT IS A SCAM, AND THIS PERSON HAS NO IDEA WHAT THEY ARE TALKING ABOUT WHEN I click on the review it sends me to software I can download.  If this is really from intuit, they are scamming you.

Nessa24
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

I just received an email from this address.  This may be a valid Intuit email address.  HOWEVER, you should not open this attachment.  The email that I received is very generic - signed only by "Accounting".  Beware of ANY file that is emailed to you that you are not expecting.  The particular Excel attachment that was sent to me had a .xlsm attachment - this is an Excel file that has macros enabled.  Macros can be extremely dangerous - just opening the file could set off a malicious attack on your computer.  Do not open any attachment unless you are 100% certain it is expected and safe.  If you can't contact the sender directly to confirm they sent it, it is suspicious.  Why would Intuit email you an unexpected Invoice in the first place?  This is standard practice for Intuit.

BabaVoss
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

Please do not even click on any suspicious link in Spam suspected emails. All they need you to do is open the file. Saving doesn't do anything for them they just need you to open the file and then the 'ware' can be activated throughout your pc. Id recommend running a virus diagnostic on your pc if you did in fact open the file. Hope everything goes well. 

Akosatka
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

March 29, 2021...  Same here... and although I use TurboTax, I've never used Quickbooks --  I assume there is some crossover.  can't find any support contact...  the mail says XLS receipt attached as "receipt for $1,762.00 charged to my credit card on file."  Does not ask for any action or detail from me, and the e-mail address bounces, so I have to assume the XLS file is "dirty"... I won't open it...

Rubielyn_J
QuickBooks Team

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

Thanks for joining this thread and letting us know about your concern, @Akosatka.

 

It's the right choice not to open or access any suspicious emails or links. In this case, I suggest contacting the Turbo Tax team. They have the tools to verify and determine if it's a possible phishing email that needs to be forwarded to a security team for further assessment. 

 

Here's a link where you can reach them: https://support.turbotax.intuit.com/contact/.

 

Meanwhile, I'll be adding this resource in case you encounter QuickBooks concerns such as setting up payments, managing your income and expenses, running reports, etc. Please refer to this article for more details: Community help articles.

 

Let me know in the comment section if you have further concerns. I'll be more than happy to help. Have a nice day.

Akosatka
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

referral to TTax Help  useless - it just takes me to their first page to log in again, and re-file the same request.  The offending e-mail came from   [ Customer Service <quickbooks@notification.intuit.com> ], and when TTAx asks me to explain the issues with "a few key words", they aren't kidding - could not finish 2nd explanatory full sentence.   I already assume it's phishing, and I'd never open the attached XLS fill.  Should such a $1,762 charge appear on my credit card account attributed to Intuit, Iyou can bet 'll certainly let you know...

StandingTall2010
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

Now the emails are coming from [email address removed].

 

FYI

DavidHomer
Level 1

I have been getting suspicious emails claiming to be from quick books and/or intuit for example: no_reply@notifications.intuit.com is this a legitimate email address

Just got one of these myself I don't understand why Intuit are allowing dangerous emails to come from their domain name.

 

There's a lot of waffle from Intuit in this thread,  save your time, just forward the email here

 

[email address removed]

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