I have direct deposit transactions in my bank acct from ebay, however they are not showing up in QB. I can see other recent transaction but the last direct deposit shown is 10/20. i have searched both reviewed and unreviewed.

Not to worry, I'll help you get those eBay transactions in no time, maztec-inc.

We can perform the manual update to ensure your bank transactions are updated. Here are the steps:

1. Go to the Gear icon and select Bank accounts.
2. Click on Refresh all.

Though we can refresh the list manually, the downloaded banking transactions still depends on what your bank shares with us. You'll want to reach out to your bank and verify why the transactions are missing in QBSE. Besides, we can also ask for a CSV file for your banking transactions. Then, import it  to the program:

1. Go to the Settings (⚙) icon and select Imports.
2. Click on Import older transactions.
3. Follow the on-screen instructions to finish the importing process.
4. Select Import.

Once done, categorize them to organize your bank transactions.

Let me know if you have any other banking concerns. I'll be around to keep helping.

Thanks for the reply, however I  tried all of the above in the order recommended and it is still not showing my edi payments from ebay.  My bank confirms all info is shared and my previous deposits showed prior to 12/20. However this year they are not pulling into QB.  I am trying to cloe my books  for 21 but showing significant loss. Help?!

Hi there, maztec-inc.

It could be that the transaction is already no your records hidden by a filter. Let's clear some filters if there is. You can set them to All, as shown in the screenshot.

If the transactions are really not there, you can manually add them if there are only a few or import them, like what Glinette shared.

You can also contact our Support team. That way, they can create a report for this behavior. They have the tools to do that.

Feel free to go back to this thread if you have additional questions.