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I have had NO help with my issue that is on going for weeks now...I get NO call backs and messaging center offers NO help, worst customer service ever! Anyone else?

 
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Re: I have had NO help with my issue that is on going for weeks now...I get NO call backs and mes...

Hi @refrigerationx-p,

 

I may haven't personally experienced what you've been through, but know that you have the right to be heard and I'm here listening to you. Thank you for voicing out, and I already relayed your feedback to the corresponding department.

 

I'm here to assist you however I can and address your concern right away. Do you have a case or an investigation number about your previous interaction? I'll be using my tool to check for any updates and provide it to you.

 

Once I have the details, I'll be glad to look into it for you and get in to the bottom of this. Take care and have a good one.