It's a pleasure to have you here in the Community today, Stanley. Let me share details about adding payroll history inside QuickBooks Online (QBO).
In QBO, you can only enter or add historical payroll data if you haven't entered any paychecks. If you've already created paychecks in QuickBooks, you'll need to contact our Payroll Live Support team for assistance. They will be able to help you accomplish this.
Here's how:
- In your company, click the Help icon in the upper right to display the support window.
- You can utilize the QB Assistant by typing in your question or topic, which will provide options to help you obtain answers. Alternatively, use the Search tab to enter a keyword or topic of interest.
- If you can’t find the answers to your questions, click on Contact Us to connect with an expert who can assist you further.
- On the "How would you like to connect with us?" page, choose either Have us call you or Chat with us.
To check their support hours, please refer to this article: Contact Payroll Support.
I'll also share this article to learn more about adding payroll history in QuickBooks Online: Add pay history to QuickBooks Online Payroll.
Need to check your current liabilities after adding the payroll history data? We can run a few reports to achieve this. Check out this guide for more details: Run payroll reports in QuickBooks Online Payroll.
You're welcome to post here again if you have questions about managing the paychecks or payroll data in QuickBooks. Rest assured, we'll be here to respond and help you out again. Keep safe.