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lumplump73
Level 1

I have paid for payroll update and not recieved it why?

 
1 Comment 1
Kendra H
QuickBooks Team

I have paid for payroll update and not recieved it why?

Thanks for posting your question here, @lumplump73

 

Once you've performed a tax table update, check whether the update was downloaded and installed on your company file. 

 

To verify that a tax table is downloaded and installed, here's how:

  1. To determine the most recent tax table, click on this link to go to the Payroll Support page. In the Intuit QuickBooks Payroll News & Updates section on the left, scroll down to the summary for the latest payroll update. 
  2. On your QuickBooks Desktop company file, go to Employees and then Get Payroll Updates. Check the version of the tax table you have installed and downloaded.
  3. The first line in the Get Payroll Updates window, it'll say, "You are using tax table version: ###," list the tax table version. Select Payroll Update Info to see summary information and changes. 

For more information about the latest tax table update, refer to this article: Get the latest payroll tax table update.

 

Let me know if the steps above do the trick. If you have any more questions or concerns, please don't hesitate to hit the Reply button and comment below. 

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