SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends June 27

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
kfcoffice
Level 2

I have sent an invite to an employee to access Workforce. He gets a message that he can't be found. Has anyone had this issue and what did you do about it?

 
1 Comment 1
JamesDuanT
Moderator

I have sent an invite to an employee to access Workforce. He gets a message that he can't be found. Has anyone had this issue and what did you do about it?

There are different factors that can contribute to errors when an employee registers for Workforce, kfcoffice. The most common cause is the accumulation of cache in their browser.

 

Cache helps the browser load your data faster. However, excessive cache buildup can lead to errors and delays. You can encourage your employee to perform browser troubleshooting. A good starting point is to use a private browser, as it does not retain cache. Additionally, you can provide this article as a reference to assist them further: Troubleshooting browser problems.

 

Are you looking for ways to take your QuickBooks experience to the next level? I'm excited to share that you can Explore QuickBooks Payroll. Our team can help you manage your transactions and ensure the data integrity of your account. Let us support you on your journey to financial success.

 

Moreover, they should be able to complete the registration process once they get pass the error. From there, they will have access to view their pay stubs and W2s online.
 

Let us know how this goes so we can further you and your employee with the registration process with Workforce.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us