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I just renewed my payroll subscription and I am getting a msg code 2107

 
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QuickBooks Team

Re: I just renewed my payroll subscription and I am getting a msg code 2107

Hello, @pcazier.

 

QuickBooks Payroll Error code 2107 occurs when a piece of direct deposit information is incomplete or missing. It can impact the easy processing of your employees' salary. There are several factors may cause this error. I can provide you with troubleshooting steps to resolve this error.

 

Below is the list of the reasons behind this error:

  • Some QuickBooks related files mistakenly deleted by someone.
  • Any modification made with the QuickBooks product, the Windows registry has become corrupted.
  • QuickBooks program is not installed properly.

There would be a need for us to check some details in your payroll account on a secured environment to get rid of this error. Since the Community space is a public forum, I’d recommend contacting our Payroll Support Team. They have the tools to pull up account information and further assist you via a secured remote access session.

 

To get in touch with our specialist, here’s how:

  1. Follow this link, https://payroll.intuit.com/support/contact/.
  2. Click the Payroll button.
  3. Select the View Contact Info button.

Let me know if you have other questions. I’m just a few clicks away.