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ROC1
Level 1

I'm getting an error where inactive employees SSN and DOB have been changed to a mix of numbers and letters, when I try to correct them Quickbooks shuts down

 
1 Comment
Anonymous
Not applicable

I'm getting an error where inactive employees SSN and DOB have been changed to a mix of numbers and letters, when I try to correct them Quickbooks shuts down

Your encryption data is corrupt, a common QB issue in past versions. Mostly fixed now.

Try Rebuilding your file from the File | Utilities menu.  This might fix it.

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