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seaglass757
Level 1

I'm trying to organize a credit card I have. I've tried to add it but it says it's already shared but i dont see it anywhere?? help???

 
1 Comment
JonpriL
Moderator

I'm trying to organize a credit card I have. I've tried to add it but it says it's already shared but i dont see it anywhere?? help???

Hello @seaglass757,

 

Let's review your Chart of Accounts to check if you've already created the same credit card account.

  1. Go to Accounting.
  2. Select Chart of Accounts.
  3. Find your credit card account.

But if you're adding it through the Transactions page, you'll have to review your list of accounts connected to the online banking first.

  1. Go to Transactions.
  2. Select Banking.
  3. Click the Bank and Credit Cards menu.

I'm adding a few references here for ideas in managing your account and transactions: QBO Self-Help.

 

Keep me posted in the comments if you have any other questions.

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