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Hi there, @rwrajeh.
The available liability periods only extend back for a year or two. It's possible that your W2s for 2018 wasn't archived at all. This is the reason why you can't see it in the Payroll Tax center.
I recommend reaching out to our payroll support so they can provide you this form. Here's how:
Please check out our support hours to ensure that we address your concerns on time.
Let's also make sure to archive all of your old forms so we can access them inside QuickBooks.
You can always tag me in the comment section if you have further questions about accessing your tax forms. I'll get back to you as soon as I can.
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