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Level 1

I need to change checking account on posted payroll

4 Comments 4
Level 15

I need to change checking account on posted payroll

This is a user community, call intuit for anything dealing with your account, no one here can access it

QuickBooks Team

I need to change checking account on posted payroll

Hey there, kennia-calimaele.

I'd be glad to show you how to change bank account information for payroll in QuickBooks Online.

There are just a few steps to change your payroll account info. Here's how:


1. Click the Gear icon in the top right corner.

2. Select Payroll Settings.

3. Choose Preferences at the top of the page, beside of Setup.

4. Click Accounting Preferences.

5. Select Customize at the bottom of the page.

6. You'll then be able to choose the checking account to use for payroll.


* The account will have to be one that is already connected to QBO. This article will walk you through the steps of connecting an account if the one you need for payroll isn't already linked:

This write-up provides additional info on payroll accounting preferences:

You'll now be able to change the bank account used for payroll. Please don't hesitate to reach out to me if you have any other questions.

Dr Dan
Level 1

I need to change checking account on posted payroll

My Intuit Enhanced Payroll took the paycheck out of the same bank it deposited it back into.  Intuit Payroll debited my Chase savings account 12/20/2021 and deposited it back to the same Chase account minus a $1.75 processing fee on 12/21/2021.  How do I reverse this? 

QuickBooks Team

I need to change checking account on posted payroll

Thanks for joining this conversation, @Dr Dan. I'll take care of this query about direct deposit reversal in QuickBooks Online.


With regards to this matter, you can request a direct deposit reversal between 3-5 business days after your employee's pay date. This time is enough for the banks to post your transaction and for us to know if it was processed or rejected. Rejected direct deposits due to invalid/non-existing destination accounts don't need a request coz the funds will be returned to your account.


In addition, there is a processing fee of $75 whether you recoup the funds or not and the payroll must not be less than $50. .It's important that you don’t change your employee's bank information while the reversal is still going on. Just wait for the email from our processing team within 5-9 business days for further instructions.


Once everything is fixed, you can update your employee’s bank information for future payrolls. You may request a copy of their deposit slip or any document to prove that the account exists and they own it.


Here’s how:

  1. Payroll menu, then select Employees.
  2. Select the name of the employee, then select Edit ✎ beside How do you want to pay [employee]?
  3. Enter the new bank account information.
  4. Select Done.

Please check out the guidelines and the steps in this article: Reverse a direct deposit.


I’m always ready to assist you if you have any other questions or concerns about managing your funds. Tag me in your reply and I’ll sprint back into action. Have a good one and keep safe.

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