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regina6
Level 1

I need to open the employee tab. For some reason TODAY it will not open. Please help!

 
1 Comment 1
Jen_D
Moderator

I need to open the employee tab. For some reason TODAY it will not open. Please help!

Thanks for bringing this to our attention, @regina6,

 

Unresponsive behaviors in QuickBooks Online are sometimes affected by issues in the web browser. Have you tried using a private window, and see if the same issue happens?

 

If you haven't done that yet, use following keyboard shortcuts to open a private window for different browsers:

 

Google Chrome: press Ctrl Shift N  

Mozilla Firefox: press Ctrl Shift P

Internet Explorer: press Ctrl Shift P

Safari: press Command Shift N

 

If you can open the Employees tab successfully, clear the browser's cache. This method removes the history to start with a clean slate.

 

Let me know what you find in the comment section below. I want to make sure this is resolved, and I'm here if you need further help. All the best!

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